Alpha boilers
Working on Alpha in the West Midlands
Alpha is a budget-to-mid range brand fitted widely by developers and landlords. The E-Tec is the one we see most, and it's a reasonable boiler for the money with a decent guarantee.
Parts are less universally stocked than Worcester or Ideal, so an Alpha repair can occasionally mean a return visit. We'll always tell you upfront if a part needs ordering.
We cover Halesowen, Dudley, Stourbridge, Birmingham, Solihull, Wolverhampton, Bromsgrove, Kidderminster and the wider West Midlands.
Ranges
Alpha models we see most
E-Tec / E-Tec Plus
Current mainstream combi range with a long guarantee.
CD / CD Sys
Earlier condensing range, still common in rentals.
InTec
Mid-range combi and system boilers.
Alpha 240 / 280
Older non-condensing units. Replacement candidates.
Common faults
What goes wrong with Alpha boilers
E1 — ignition lockout
No flame detected. Gas supply, electrode or condensate blockage.
E10 — low water pressure
Pressure below minimum. Repressurise; persistent loss means a leak or failed vessel.
E3 — fan fault
Fan not reaching the required speed. Usually the fan or its wiring loom.
Hot water fluctuating
Scaled plate heat exchanger or a diverter valve on the way out.
Showing a code on the display? Look it up in our fault code guide before you call — some of them you can clear yourself in ten minutes.
Repair or replace
Our honest view
Under ten years old, repair. Older Alpha 240/280 non-condensing units are inefficient and awkward for parts, so replacement usually makes better financial sense.
We replace Alphas with Worcester Bosch Greenstar or Viessmann Vitodens, fitted with a full system flush, magnetic filter and up to a 12-year guarantee.
Our diagnostic visit is £99 inc VAT and it comes off the bill if we carry out the repair. You get a fixed price before we touch anything — no hourly rates and no surprises on the invoice. We’re Gas Safe registered, Which? Trusted Trader endorsed and rated 4.9 across 206+ reviews.
Alpha questions we get asked
Do you repair Alpha boilers?
Yes. We work on E-Tec, InTec and CD ranges. Some Alpha parts need ordering in, so we'll confirm timescales on the diagnostic visit.
Are Alpha boilers reliable?
The E-Tec is a decent budget boiler with a strong guarantee. It won't match a Viessmann on longevity, but it's dependable when it's serviced annually.
How much is an Alpha repair?
Usually £130–£340 inc VAT, fixed price given before we start work.
Book it in
Get a price or an engineer out
Step 1 / 5
60 second boiler quote
No callbacks unless you want one
What can we help with?
Pick the option that fits — we'll tailor the next questions.
Other makes
We work on these too
Vaillant
ecoTEC Plus and Pro repairs, servicing and replacements
Ideal
Logic and Vogue repairs, servicing and replacements
Baxi
Duo-tec, 600 series and Platinum repairs and replacements
Glow-worm
Energy, Betacom and Ultimate repairs and replacements
Potterton
Promax, Suprima and Profile repairs and conversions
Vokèra
Mynute, Vision and Compact repairs and replacements