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Baxi boiler repair & replacement

Duo-tec, 600 series and Platinum repairs and replacements.

Baxi boilers

Working on Baxi in the West Midlands

Baxi has been fitted in Midlands homes for decades, from old Bermuda back boilers behind the fireplace to modern Duo-tec and 800 series combis.

Modern Baxis are decent mid-range units with sensible parts pricing. The older Solo and Bermuda units we still find in Black Country houses are a different story — they're at the end of their life and cost a fortune to run.

We cover Halesowen, Dudley, Stourbridge, Birmingham, Solihull, Wolverhampton, Bromsgrove, Kidderminster and the wider West Midlands.

Ranges

Baxi models we see most

Duo-tec Combi

The mainstream combi. Reliable, parts easy to get, worth repairing.

600 / 800 series

Current ranges with longer guarantees and better controls.

Platinum / Megaflo compatible

Higher-output system boilers for larger homes and unvented cylinders.

Bermuda back boiler / Solo

Pre-2005 units behind fireplaces. Very inefficient — prime conversion candidates.

Common faults

What goes wrong with Baxi boilers

E133 — ignition failure

No flame established. Gas supply, electrodes or frozen condensate.

E119 — low system pressure

Below 0.5 bar. Refill via the filling loop; repeated loss means a leak or vessel fault.

E110 — overheat lockout

Boiler got too hot. Usually poor circulation from sludge, a stuck pump or a closed valve.

E168 — general fault

A catch-all code. Needs proper diagnosis rather than parts-swapping.

Noisy / kettling

Scale or sludge in the heat exchanger. Often fixed properly with a powerflush rather than a new part.

Showing a code on the display? Look it up in our fault code guide before you call — some of them you can clear yourself in ten minutes.

Repair or replace

Our honest view

Modern Duo-tec and 600/800 Baxis are worth repairing — parts are reasonable and readily available. Bermuda back boilers and Solo units should be converted to a modern combi; you're burning money running them.

For Baxi replacements and back boiler conversions we fit Worcester Bosch Greenstar and Viessmann Vitodens with up to a 12-year guarantee.

Our diagnostic visit is £99 inc VAT and it comes off the bill if we carry out the repair. You get a fixed price before we touch anything — no hourly rates and no surprises on the invoice. We’re Gas Safe registered, Which? Trusted Trader endorsed and rated 4.9 across 206+ reviews.

Baxi questions we get asked

Do you still work on Baxi back boilers?

We service and repair them where parts are still available, but most Bermuda back boilers in the Black Country are now beyond economical repair. We convert a lot of them to combis — usually a two-day job.

How much is a Baxi repair?

Most Baxi repairs are £120–£350 inc VAT. The £99 diagnostic comes off the bill if we do the work.

Are Baxi boilers reliable?

The current Duo-tec and 800 series are solid mid-range boilers. They're not quite Worcester or Viessmann on build, but they're dependable and cheap to keep running.

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