Gas Safe registered · Booking installs this monthWhatsApp us
M3Boilers logoM3Boilers
← Toilet problems

Toilet leaking at the base?

Water around the base of the toilet should never be ignored — it can rot floorboards and come through the ceiling below.

It's usually the pan connector, a cistern seal or a loose supply connection.

Try this first — free

Checks you can safely do yourself

Find where it's coming from

Dry everything with a towel, flush, and watch. Is it the pipe, the cistern bolts, or under the pan?

Check the supply pipe

A drip at the isolation valve or flexi hose can often be stopped by gently tightening the nut a quarter turn.

Condensation?

In cold weather a sweating cistern can drip onto the floor. If the water is only on the outside of the cistern, that may be all it is.

Stop using it

If it leaks when flushed, avoid using it and turn off the isolation valve until we arrive.

If that didn't fix it

What it usually is — and what it costs

Leaking supply pipe or isolation valve

Drip from the pipe feeding the cistern

£95–£130

Failed cistern-to-pan seal or bolts

Leaks only when flushed

£130–£190

Perished pan connector

Leak at the back where the toilet meets the waste pipe

£140–£220

Cracked pan or cistern

Needs a new toilet fitting

from £295

Prices inc VAT, parts and labour. We confirm the price before any work starts.

Water coming through a ceiling? Turn off the stopcock and call us straight away on the number above.

Book it

Get a plumber booked

Step 2 / 4

60 second plumbing quote

Who are we quoting for?

Name and mobile first so we can get your price to you even if you don't finish the form. No hard sell — we only call if you ask.

Add your name and mobile to continue.

By continuing you agree we can contact you about this enquiry. We never share your details.

Frequently asked questions

Can a leaking toilet damage my floor?

Yes. Slow leaks soak into chipboard and joists — fixing it early is much cheaper than replacing flooring.

Do you replace toilets?

Yes, we supply and fit new toilets from £295 inc VAT, including removal of the old one.

Call WhatsApp